Liberty Mutual Insurance Reviews, Phone Number & Contact Details

Got the old run around routine.

Worst insurance company ever would not send my mother in law to shop here need to stop lying on the TV commercials get the stick out there buts and do the job not over charge and gouge the costumers

There is always someone there to help you. Also it seems that they have access to multiple companies now which says they are always able to find the best price.

Randy is always pleasant and professional when helping me with my real estate needs. I often recommend Randy to my friends, family and real estate clients.

I submitted my first home claim. Liberty Mutual ordered their home inspector to change his damage report so that L.M. would not have to help pay for some repairs. I got my L.M. representative on the phone. He instilled zero confidence in me that he was even interested in helping me. It appears I’ve partnered with an insurance provider who does not have my best interests at heart. I’m leaving.

Been emailing about a claim and have gotten no response.

Randy gave me a great deal to get my business, however when I need any help he never returns phone calls or answers the phone number listed. Can not recommend, especially since Liberty Mutual constantly raises my rates for no reason, and Randy won’t take the time to call me back now that I gave him my home and car business. VERY disappointed and will be going elsewhere for insurance needs

Misleading prices. Agent sold me a policy and confirmed that I wouldn’t have to enroll in their “Right Track” program for the quoted premium. Enrolling would possibly lower the premium. Weeks later I received a call that increased the premium if I didn’t enroll. The agent lied to me over the phone so I would purchase the policy.