Club Marine Insurance Reviews, Phone Number & Contact Details

Comprehensively insured our very well maintained and regularly serviced boat. Had a fire in the motor and CM were not interested. Took it to their approved mechanic who said the starter motor got stuck – no one at fault, just a random thing. Took forever to process the claim which they then rejected. However they’ll replace the cowling. Whoopdeedoo. We’ll be going elsewhere.

Rejecting a claim seems to be the first action of this company. They are very happy to take your money, but all the excuses in the world when asked to pay out. I have personally spoken with 4 people this year in our little club who all have had their claims rejected!

My 2 recent enquiries have been handle to my total satisfaction. Due to increase of boat prices I enquired about increasing the cover for my existing vessel. I was offered a 10% increase on the agreed value at no additional cost. After hearing from another boatie that some insurance companies do not cover vessels sinking unless as a result of collision, I was advised by Club Marine that provided the vessel is seaworthy and regularly service there are no exclusions.

Appalling service. Over 2 months and my claim has still not been processed fully. Waiting and waiting for private inspector to view the damage. Cant get hold of him, wont answer my calls, says he will come inspect it then never turns up on multiple occasions. Still waiting.