Industry: Financial Services
Headquarters: California, USA

About 21st Century Insurance

21st Century is a proud member of Farmers Insurance Companies, who serves more than 20 million individual policies across all 50 states through the efforts of over 24,000 employees. We strive for meaningful relationships with our customers as well as our colleagues. Join the 21st team and help us provide superior auto insurance in a supportive work environment.

21st Century Insurance Contact Details

Address: 4722 P.O. BOX 894722 LOS ANGELES, CA 90189 , United States
Website: 21st.com

21st Century Insurance Phone Number

+1-877-401-818

21st Century Insurance Reviews

4.0
Rated 4.0 out of 5
4.0 out of 5 stars (based on 9 reviews)
Excellent33%
Very good45%
Average11%
Poor11%
Terrible0%
Rated 2.0 out of 5

Hello businessusainsurance.com Owner. my name’s Eric and I just ran across your website at businessusainsurance.com…

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Content looks pretty good…

One thing’s missing though…

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Eric Jones
Rated 4.0 out of 5

House wrap policy was very easy and delightful process. Barbie Spires assisted all the way through and answered all of my repeat questions with patience. I would recommend to anyone for their insurance needs

Andrea E
Rated 3.0 out of 5

I readded my car on my previous policy and Jessica responded promptly with no hesitation. I really appreciate her pleasant help and would not hesitate to refer others to this insurance company. People like her makes satisfying customers like myself. Thanks Jessica

Sandra Miller
Rated 4.0 out of 5

Great experience! My agent Barbie was very quick at getting back to me and my lender when we were in crunch time during closing. She is very knowledgeable (as a first time home buyer that is very important!) and very helpful!

Victoria Baker
Rated 5.0 out of 5

i thought surely I would have to call back to remind Margaret to send me a copy of the changes on the Declaration pages, but instead, as she said, it came into my email before noon the next day. It’s great to have someone be true to their word. The service was excellent! Thanks again, Margaret.

John Clement
Rated 4.0 out of 5

I put in for a quote for insurance but the website didn’t give one. The agent Barbie Spires reached out to me very quickly and collected the information needed to get me the best quote. I did shop around and 21st was the most affordable with the coverage I needed. Barbie’s fast response time helped tremendously!

Sonia A
Rated 5.0 out of 5

Grant Jackson was awesome. He even sounds happy! And we all know that dealing with insurance companies and human beings can be tricky.

It’s a money thing….a lot out of pocket with no obvious return, at least we hope not. Grant answered all my questions and didn’t even hesitate when I asked if I could change companies if I thought I could save more. His response was to please just give them notice so the agents could be ready.

He was kind and considerate and very patient while I asked questions in rapid fire succession because, sad to say, that is how I talk. So thank you

Grant for making this easy for me!

Kathryn Pearson
Rated 4.0 out of 5

Grant Jackson was great at answering my queries n was able to address what I called them about in a reasonable amount of time.

The only thing I can comment on is it took me 3x to get transferred to someone who could address my concerns and also they don’t tell you that they’re putting you on hold while they look for answers. They don’t ask for example: “can i put you on a 2min brief hold while I look for answers?”…they just put you on hold n you’re there waiting to see if someone will be back or not. I think this is a “room for improvement ” area for them.

Other than that… they are respectful n courteous on the phone.

Henry Jr Aguilar
Rated 5.0 out of 5

My experience with 21st Insurance Agency has been positive. Barbie S. has been working with me since the start. Barbie followed through with everything in a very timely manner. She is positive, motivated and totally helpful. She made the process simple and direct and communicated to us at all times during the process. Barbie made the necessary changes when asked and helped us to get the Insurance that we needed. Thanks again Barbie!! I highly recommend this agency and in particular, Barbie S

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