CSE Insurance Group Reviews, Phone Number & Contact Details

Never buy insurance in CSE. If possible, I would rate it as minus. It is very hard to get reimbursed for your loss. They even think the wall holes cut by tenants and windows broken by tenants belong to normal wear or tenant abuse. They do not think the damage belong to vandalism. They said it is not vandalism if you did not see and prove the tenant cut the wall or broken the window. It is ridiculous. Their agents do not response your phone or emails either. My friends said their insurance has no problem to claim these kind of damage as vandalism. Very bad experience with CSE.

CSE has the worst service and very slimy business practices – I happened to get in an accident and was aware of my rates going up which I accepted the amount I had to pay. Almost a year later, I looked at my mail and with no explanation they increased my rates by almost 100%. They recommend good rates to begin with but will eventually screw you over. Cancelling my service and really hope no one else falls for their unethical antics.

Absolutely terrible company! I would never insure anything with them ever again. I had my homeowners and auto insurance with them. I was robbed back in February and they have strung me along for months and my claim is still not resolved. Please do yourselves a favor and find a different insurance company.

I am so shocked about the poor reviews… My adjuster, Diane S., was amazing! She responded to my emails super fast and was on top of it every step of the way. (even though, I’ve pretty much called her every other day for six months!) Super patient and Super helpful when my whole kitchen was gutted out and re-done due to water damage. She made a very exhausting experience into something much less painful than it could have been! Lol… had insurance with Cse since 2010 & I’m super Happy With them. I just had to write a review after having my amazing experience.

I’ve had the worst experience with this insurance company! Not only does my agent not reply, but I’ve had a call out to have my car towed for 6 days and they have not sent anyone to pick it up! I’m getting charged by the day where my vehicle is. They’ve hung up on me, asked me personal questions they didn’t need to know, and are very unprofessional. Every time I’ve called to schedule a tow, they say it’s taken care of, but when I call back after they don’t show up, they have no record of me calling the previous time, or any of the times before that. Another time, when I locked my keys in my vehicle at a gas station, I was stranded for 4 1/2 hours. Absolutely do not go with this company!!

If I could give 0 stars I would. This insurance company is the worst if you ever need to use them for anything. Their roadside assistance is a joke. The people they send are bottom of the barrel tow truck companies. After the second idiot I dealt with I paid for the tow myself. They don’t pay for anything whether it’s no fault, weather’s fault, rock throwing trucks fault, etc. All they do is take your money and increase your rate without notice.