CUNA Mutual Group Reviews, Phone Number & Contact Details

If i could rate them a MINUS 10 i would. Absolutely horrible at returning emails and calls for claims! It’s been over a month trying to get someone to a) call back about a clam and b) to solve the wrong disbursement made.

additionally, once you have someone on phone you NEVER get someone that knows what’s going on and they obviously make no notes on anybody’s account.

It’s by far the worse partnership @summitcreditunion could have ever made for payment protection insurance.

They lose money, blame it on computer error, make excuse after excuse on why your pension can’t be released. Tell you they’re going to over night something after weeks of delay and lack luster service and then send important and needed funds standard mail like it’s no concern to them when or where your money makes it. Working with Cuna has been a highly stressful event, caused delays and further negotiations in other transactions that have cost additional funds on top of those delays.

Horrible. Do not do buisness with these crooks. I have been paying into disability insurance on my credit card for years through them. Had some medical issues arise and was forced out of work for a few months. Filing the claim itself was more of a pain then the surgery I underwent. I submitted as much documentation as I had available and even had my dr contact them to support my claim but they said something about the dates dont match and I still haven’t seen a penny almost half a year later. This is a company of con artists who will never render the services you pay for. I gave them 1 star because 0 was not an option.

Very bad company and services. I had to fill a claim but I struggled about 2 weeks to get talk with someone. When I agree to included this insurance in my auto loan at American First they didn’t give any contract, any policy number, and any written information. Today CUNA mutual just refused my claim. The weird thing I got documents but they didn’t asked for any of them. All the teller were very unprepared. I would give zero or negative stars but I can’t. I DO NOT RECOMMEND. I’m going tomorrow to cancel all of this insurance… FOR ME THIS INSURANCE IS A TOTAL CHEATING.