Industry: Financial Services
Headquarters: West Virginia, USA

About Garlow Insurance Agency

Philip Garlow, agency president, grew up in West Virginia as the youngest of four children. It was there he learned hard work and fair dealings from his father. Those are the values he depended on when he started Garlow Insurance Agency, Inc from scratch in 1995. In the beginning, it was just Philip working out of his home. Soon, Garlow Insurance Agency had a new location and new employees. They opened the first business location on 201 Washington St. E., in Charleston, WV, with just four agents.

Over 20 years later, Garlow Insurance Agency, Inc employs more than 65 insurance professionals across four offices around West Virginia–South Charleston, Hurricane, Point Pleasant, and Glasgow–all serving local individuals, families, and business folk, just like you. As an independent Agency, Garlow Insurance has access to dozens of insurance providers. However, we don’t represent the carriers; we represent you.

Garlow Insurance Agency Contact Details

Address: 20 MacCorkle Ave SW, South Charleston, WV 25303, United States
Website: garlowinsurance.com

Garlow Insurance Agency Phone Number

+1-304-347-8972

Garlow Insurance Agency Reviews

3.8
Rated 3.8 out of 5
3.8 out of 5 stars (based on 6 reviews)
Excellent17%
Very good67%
Average0%
Poor16%
Terrible0%
Rated 2.0 out of 5

Worst I’ve dealt with wouldn’t recommend at all called on a Tuesday to get a auto quote and a home owners quote lady took my information said she’d call me back never heard from her again called back twice on Wednesday got her voice mail called on Thursday voice mail again here it is Friday still haven’t heard from her.

Mark Christian
Rated 4.0 out of 5

My agents JB and Mike Sullivan have saved me money from my previous agent with better coverage. Both are very responsive when needed. I would definitely refer them to friends and family

Kevin Sarrett
Rated 4.0 out of 5

I literally wouldn’t even give them one star. After my husband hit a deer and we filed a claim, we have done everything they asked. Getting ahold of anyone is honestly a joke I don’t think anyone in this office even works because they’re always on lunch or not able to get to the phone. They are so unprofessional and they are about to lose a loyal customer who always pays on time. These people need to re-evaluate their values because they’re dirty as can be. Absolutely pathetic. I could do their job better, sitting at home with my toddler. They are a joke. Would not recommend them to anyone.

haley trail
Rated 4.0 out of 5

I was a customer with another insurance company for approximately 13 years. I had a claim which took two weeks for a (not local) agent to contact me. I was more than ready for a change. I reached out to Garlow Insurance and spoke with Carly Hoover who was extremely responsive and able to give me an ever better quote with more coverage for my auto!! I’m also saving almost half ($$) on the year on my house insurance!

Kaci Cooper
Rated 4.0 out of 5

Garlow insurance has been my insurance agency for my home and Automobiles for quite some time. The agents are very nice and dependable and my insurance agent Etta McCormick does everything she can to ensure that I have the best possible quotes. If I have any questions Etta lets me know the answer if not she’ll find out and let me know as quickly as possible. Garlow insurance is a great agency with great agents. Etta in my book you’re a great asset for the agency. Garlow Insurance Agency and its agents if you’re looking for a good insurance with great quotes and great agents to work with I recommend garlow.

Ron Allen
Rated 5.0 out of 5

I’ve been a customer of theirs for well over 10 years now. They have a wonderful staff who is knowledgeable and friendly. I would highly recommend them for your Insurance needs as they can write your policy thru a large number of different companies to fit your needs. I recommend giving them a try.

Jeffery Kessler

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