Industry: Financial Services
Headquarters: Maryland, USA
Address: 3275 Bennett Creek Avenue Frederick, Maryland 21704, United States
Website: lgamerica.com
Contact Mail : salessupport@lgamerica.com
+1-301-810-4440
Reasonable fee and good portal to manage my account online
Found this great place for my life insurance plan. Their team is excellent and they really took care of me. Thanks for all the help and I hope I never have to actually use my plan!
Not pleased that it was not explained that you can only reduce principal face amount of policy once.
Your policy documents are not available online and they are not provided when you renew your policy. If you need a copy of your policy it will cost you $25 for a “processing fee”. Horrible customer service from a company that obviously only cares about money.
Worst company ever. I’ve tried updating a policy for a month now with no success. I’ve sent documents via fedex that are repeatedly lost. I’m not sure how to trust a company if it can’t track simple paperwork. They have motivated me to move my business elsewhere.
I have received two letters from this company, the second one came certified mail. They offer their deepest sympathy to me and my family on loss of a family member. Next paragraph requests a repayment by electronic funds transfer over an over payment of an annuity of $2,346.30. They also request information (?) so they can close this file. My husband and I have never heard of the deceased loved one. Either this is very sloppy business practices or it is one heck of a scam! I replied that we don’t know this person and I filed a complaint with the BBB. If I receive anymore letters my next step will be to file a complaint with the Attorney General’s office and anyone else that might be helpful. Anyone else out there have this experience? WE DO NOT HAVE a policy with you. I have never heard of of this company until I received the two letters from you. WE HAVE NEVER HEARD of the so called deceased relation either. Your job now is to find out who has sent these letters to me, and why? Most important, I never want to hear from your company again!
