Industry: Financial Services
Headquarters: Georgia, USA
Address: 5444 Riverside Dr, Macon, GA 31210, United States
Website: stins.com
+1-478-474-0555
I love this broad street location. They have a great team there. I love Mrs. Laura, she is the sweetest teller I’ve ever met in my life. You couldn’t find a better teller. She knows me and remember my account without ask me. Please keep her, because she’s very valuable to your company. She makes me smile on my worst days even when she’s not having the best of days. She’s the Best!
I have been working with Southern Trust as an agent for four years now and I continue to be proud of my affiliation with such a great carrier. Southern Trust Insurance Company is a name that you can trust when it comes to protecting all of your business or personal assets. It is great to be secure in the knowledge that when I sell a Southern Trust product I am selling a superior one.
Great company to work for! As a former insurance agent, I’ve worked with a lot of companies and Southern Trust is one of the best. We are encouraged to go the extra mile to connect with our agents and create a positive experience for our insureds. It’s an ethical, supportive, community minded company, too, who truly believes in service before self.
they dont pay claims,they c
ant fix my truck, now i dont ha
ve a life no more
My 1st Home Owners claim in 30 years and I get no response. All of a sudden a small check shows up in the mail. HVAC got struck by lighting and blew out the AC and the Furnace – only sent a check to replace a compressor with no explanation or estimates after a certified HVAC professional verified lightning destroyed both units. Also, had 1 auto claim they have failed to handle and still getting collection letters from CCS after I was told they would handle it and follow up and this has been over 6 months ago and only a $700 subro request? Place needs new management.
They denied our claim for roof damage and turned around and made our policy non renewable. Been with them for 5 years and not a single claim. Don’t waste your money with this insurance company, when they have a claim, they will drop you. Go with someone who is there to help when you need it most not drop you.Now other insurance companies wont pick us up with a damaged roof due to storm.
Excellent response time to my accident, really good communication and they paid for the claim immediately. Best car insurance ever….and their rates were the best in the first place, which is why I chose them.
You will probably save money with them, but they do everything they can do dodge a claim. I had hail damage on my roof according to a roofer who actually got on my roof and accessed the damage. They sent a claims adjuster to access the damage and all he did was fly a drone over the roof and said there wasn’t any damage. When the roofer asked to meet him here and go up on the roof to agree or disagree no one would return his phone calls. Jeff Duke is the main guy at Southern Trust, and Steve is the drone flyer who said my 16 yr old roof looked pristine. As soon as this is over I am looking to get away from these shysters.
