Trupanion Insurance Reviews, Phone Number & Contact Details

I signed a contract with Trupanion for pet insurance. Two months later they emailed and said that due to an error on THEIR end WE owe more money every month. I explained that we had a signed contract. They absolutely refused to honor it.

We had a very poor experience with Trupanion.

Through our interaction with them it became very apparent they were working extremely hard to avoid covering costs.

We have a 2 1/2 month old puppy who we took to the vet a few days after receiving him. He ingested a foreign body and they somehow managed to deem this a preexisting condition. Completely baffled us how they came to that conclusion.

Not only did they not cover any costs whatsoever, but now that ingesting a foreign body is deemedva preexisting condition our brand new puppy is no longer covered for ingesting foreign items for the rest of his life.

I don’t know of another provider to recommend, but I do suggest you take great caution before relying on Trupanion to support you and your pets.