Industry: Insurance: life and annuity
Founded: 1845; 176 years ago
Headquarters: New York Life Building
New York, New York, U.S.
Key people: Ted Mathas, Chairman and CEO

About New York Life Insurance

New York Life Insurance Company (NYLIC) is the third-largest life insurance company in the United States, the largest mutual life insurance company in the United States, and is ranked #71 on the 2019 Fortune 500 list of the largest United States corporations by total revenue. NYLIC has about $593 billion in total assets under management and more than $25 billion in surplus and AVR. In 2007, NYLIC achieved the best possible ratings by the four independent rating companies (Standard & Poor’s, AM Best, Moody’s, and Fitch). Other New York Life affiliates provide an array of securities products and services, as well as institutional and retail mutual funds.

New York Life Insurance Contact Details

Address: 51 Madison Avenue, New York
New York 10010, USA
Website: newyorklife.com
Contact Mail: cad_siu@newyorklife.com

New York Life Insurance Phone Number

1-800-225-5695

New York Life Insurance Reviews

4.4
Rated 4.4 out of 5
4.4 out of 5 stars (based on 17 reviews)
Excellent70%
Very good18%
Average0%
Poor0%
Terrible12%
Rated 5.0 out of 5

Tom Cudahy gave me above average service when I was at New York Life. I will do business again with him in the future for other insurance needs.

leonard mosley
Rated 5.0 out of 5

Tom Cudahy met with us to discuss retirement planning options. He was very knowledgeable and extremely helpful. I would recommend him to anyone looking to do the same.

Cathy Berghoff
Rated 1.0 out of 5

Not impressed with this office. I called a specific agent twice for an appointment, no answer. I called the receptionist, and said I needed to make an appointment for my husband. She asked if I was on the policy, I said no I just need to make an appointment and I specifically said I don’t want any information on his policy. I really don’t care, I just want to help him get an appointment. She then went on to tell me MULTIPLE TIMES she could put me through to an agent but they couldn’t tell me anything about the policy. I find it degrading that when I stated specifically from the beginning I didn’t want any information, just an appointment, that I would still be treated like I’m “digging”. She put me through to a different agent. Guess what? No answer. I left a message and have yet to hear back. I’m so over New York Life, my husband will most likely be canceling this policy due to the horrible customer service we receive everywhere we go with this company.

Rachael Cooper
Rated 5.0 out of 5

Excellent company with people who are concerned about your financial security. Everyone is very professional, courteous, and team oriented to finding solutions.

Brad Lowry
Rated 5.0 out of 5

My experience with Tom Cudahy has been better than great. He worked with me to secure a policy that would protect my wife and kids should anything happen to me. He showed me how to insure my kids will be protected and how to grow a policy for them. I can’t say enough good things about Tom. I will continue to trust him to advise me on all of my future insurance needs!

Christopher Harden
Rated 5.0 out of 5

The whole process was very smooth and fast. The agent was professional and respectful . Working with him was great. Thank you for all the help.

Rick A. Cardenas
Rated 4.0 out of 5

My experience with New York Life has always been positive. Very professional and service oriented plus saved us big bucks. I would recommend this to anyone of my friends or family.

Alberto Augusto Herrera Escobar
Rated 4.0 out of 5

Thinking for clients and their needs. Always respond to my questions and I do appreciate agent professional advice. If you need an insurance agent cares for your needs and concerns, I will definitely recommend him.

Tyler Stewart
Rated 5.0 out of 5

New York Life Insurance office is no doubt sensible, they will work with you. They have especially staggering client care capacities. They know how to talk with clients to not just take client cash. I was genuinely content with their organization.

Leslie vas
Rated 5.0 out of 5

New York Life is Great! The agents operates on a very professional level with his clients. He definitely understood my insurance needs and concerns about switching companies. He was able to obtain better coverage and able to save a good sum of money. Thank you. Would recommended!

Casandra Gonzalez
Rated 5.0 out of 5

New York Life is the best insurance agency! I have been a Nationwide client for a long time and I began my strategy. The agent was so proficient and helpful. It was a delight to talk with her once more and to have her assistance with my extra insurance needs today. Thanks!

William J. Morales
Rated 5.0 out of 5

Continuously react to my inquiries and I truly do see the value in specialist proficient counsel. On the off chance that you really want a protection specialist really focuses on your necessities and concerns, I will suggest him. Extremely expert and administration situated in addition to saved us boatloads of money. I would prescribe this to anybody of my companions or family. Thanks New York Life.

Chris Tyrone
Rated 5.0 out of 5

Great wings.

David Uhl
Rated 1.0 out of 5

The worst business I’ve ever interacted with. I highly recommend going with any other company but them.

Spencer Merk
Rated 4.0 out of 5

great service!

Ally Farris
Rated 5.0 out of 5

It was a great experience about New York Life Insurance. They are very much polite and friendly. They helped me to take decision.I am thankful.

Simon Hops
Rated 5.0 out of 5

New York Life Insurance did an amazing job and saved me some money!!!!! I’m glad I found this agency immediately on google!!!!! It was my first search and ended up being a great choice!!!!! The agent made filling out the application easy and very clear on the coverages. Excellent work!!! Thank you!!

Miller Alex

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